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Articles on:Returning an order
Not satisfied with your purchase? Here are the terms and conditions for returning an order placed on our website.

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  • How do I receive my refund?
    The method of refund depends on the method of payment used when the order was placed. The initial method of payment is also the one used to make the refund. Payment by credit or debit card If you paid for your order by credit or debit card, we will refund you to your bank account. Please note that if the payment was made with a deferred debit card, the refund will be made under the same conditions. Payment with PayPal If you paid for your order using PayPal, we will refund yourSome readers
  • What are the conditions of return?
    Returns of online orders will only be processed as a refund to the original method of payment. We do not offer exchanges Delivery charges Returns are free (a label is created for the customer when the return request is made) for customers who ordered from one of the following countries: Metropolitan France, Germany, Belgium. If the customer ordered from another country, the return costs are their responsibility. The amount of the return costs will be announced to the customer whenSome readers

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