| I ordered as a guest, how can I make a return?

If you placed your order as a guest, you will need to create a customer account in order to request a return. Follow these steps:

1. Create a customer account on our website using the email address you used when placing your order.

2. Once your account is created, your order will be automatically linked to it.

3. You will then be able to view your order in your account and submit a return request.

You can also scroll to the bottom of our online shop and click on ‘To exercise my right of withdrawal’, which is located below our legal section. You can then request a return by entering your order number and the email address used when placing the order.

Updated on: 28/09/2026