I no longer have a return label
Have you lost your return label? No problem, the document is still available in your customer account. All you have to do is visit our online shop.
1. click on "My account" then "Log In" at the top right of the home page and log in.
2. In the "My returns" section, choose the order(s) you wish to return.
3. The returns shipping label is available for printing.
Please note that only one prepaid label can be issued per order. For orders with several items, we therefore invite you to return the items to be refunded in a single parcel.
| Find my return label in 3 steps
1. click on "My account" then "Log In" at the top right of the home page and log in.
2. In the "My returns" section, choose the order(s) you wish to return.
3. The returns shipping label is available for printing.
Please note that only one prepaid label can be issued per order. For orders with several items, we therefore invite you to return the items to be refunded in a single parcel.
Updated on: 14/08/2024
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