• How do I leave the loyalty programme?

  Unsubscribing from the loyalty programme will result in the deletion of your account and associated data (contact details, purchase history, points). If you wish to unsubscribe from the loyalty programme, please contact our customer service department or our in-store teams Contact customer service If you wish to unsubscribe, please contact our customer service department, Monday to Friday, 9.00am to 12.30pm and 1.30pm to 6.00pm by telephone on +33 (0)2 98 90 10 29, or by sendinFew readers

• How can I join the loyalty programme?

  You can join our programme free of charge in shop and on the eshop to be rewarded for your loyalty. Membership and accumulation of points are automatic when you create an account, in the shop or on the website. Do you already have an Armor-lux customer account? An online account : If you already have a customer account on our website, you can join the loyalty programme by logging into your account, then selecting ‘My subscriptions’ in the ‘My account’ menu. Then click on the ‘MFew readers

• Track my points balance

  You can track your accumulated points on your till receipt, with our in-store teams or directly on your personal online loyalty account. To track your points accumulation online, you must have an online customer account merged with your in-store account. To create a new account on our website (via the ‘My account’ ‘Register’ section), you will need to enter the same details as those registered in-store. The new account will then be automatically merged with the original customer accountFew readers

• My purchase does not appear on my points balance

  Points may not appear instantly in your online loyalty account. Here are some tips to help you better understand your loyalty points balance Refresh your page. Wait 24 hours for your points balance to be updated. If your points have not been credited to your account within 24 hours, please contact our customer service department. Complaints If you have a complaint, you can contact our Customer Service department from Monday to Friday, 9.00 am to 12.30 pm and 1.30Few readers

• Can my in-store account be merged with an online customer account?

  You can easily merge your in-store account with your online customer account. To do this, you will need to enter an identical e-mail address. Would you like to use your in-store customer account on our website? If you wish to consult your points online and use your discounts on the site, you must create a customer account on the site, via the ‘My account’ section and then ‘Register’. You must use the same e-mail address as the one you gave when you registered in shop. If you did noFew readers

• How do I use my loyalty discounts?

  You can use your loyalty discounts in shop and on the online shop, only if you have created your account. Convert your points into a loyalty discount In-store : once you've reached a certain level, you have the choice of using your discount or continuing to accumulate points to reach a higher level and try to get a better discount. The balance of points accumulated is displayed on the receipt. Online : before paying for a new order, tick the voucher you wish to use if yoFew readers