How do I change or cancel an order?
It is not possible to modify or cancel a validated order. The order is validated as soon as the payment has been successfully registered
At Armor-Lux, we make every effort to dispatch orders as quickly as possible. As soon as it is confirmed, each order is prepared in our logistics department. Once the order has been paid for and entered into our systems, we can no longer modify or cancel it.
However, don't worry, you can always return the order for a full refund on the original method of payment. You have 30 days to return the order, free of charge if the order was delivered to one of the following countries: Metropolitan France, Germany, Belgium, Spain and Luxembourg. You may, of course, place a new, corrected order.
| Why can't I change my order?
At Armor-Lux, we make every effort to dispatch orders as quickly as possible. As soon as it is confirmed, each order is prepared in our logistics department. Once the order has been paid for and entered into our systems, we can no longer modify or cancel it.
However, don't worry, you can always return the order for a full refund on the original method of payment. You have 30 days to return the order, free of charge if the order was delivered to one of the following countries: Metropolitan France, Germany, Belgium, Spain and Luxembourg. You may, of course, place a new, corrected order.
Updated on: 14/08/2024
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