Articles on: Payment methods

How can I get an invoice?

You can easily access the invoice for your online order by logging into your customer area on our website.


| Obtain an invoice in four steps


  • Log on to your customer area on our website by clicking on the "My account" icon.
  • Click on "My orders", then select the order for which you would like to receive an invoice.
  • Above the billing address in the top right-hand corner, click on ‘Access invoice’.
  • You will now be able to find the invoice in the downloaded documents on your device.



| Our customer service team is here to help you


We invite you to contact our customer service team free of charge on +33 (0)2 98 90 10 29, Monday to Friday, 9am to 12.30pm and 1.30pm to 6pm, or via our contact form. Our advisers will be able to help you obtain your invoice and answer any further questions you may have. Please note that our service is currently unable to take orders by telephone.

Updated on: 08/07/2025

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